Frequently Asked Questions

Fabrication lead time and delivery depends on the complexity, size and type of order, but most of our products are available within 14 days from date of order and payment in full.
Full payment is required at the time of ordering as our products are custom made to your own particular requirements. We are unable to offer refunds or exchanges as no two projects are the same and we are unable to reuse or resell glass and other items that are custom made for your project. In order to get your requirements 100% correct, we send you the final agreed specification in writing so you can double check the dimensions and specifications before placing an order.

Our structural glass is fully compliant with British Standards and UK Building Regulations.Our toughened structural glass is British Standard Institute approved (Licence No: KM57698 – Express Toughening). Its strength, impact resistance and quality also meet BS6206 and BS EN 12600 standards. However,  we can not be held responsible for their misuse, wrongful fitting or the overall project compliance with relevant laws if our products are fitted by a third party. We strongly advise our customers to consult a relevant trade professional so their project complies with all the current laws, regulations and legislation.

Load More

Get an online quotation

Get a FREE quotation for Glass Doors, Balconies, Balustrades & Handrails and Windbreaks and Pool Enclosures NOW